A NSW Government website

Consumer Energy Strategy

Our strategy to power the people and communities of NSW

Affordable and sustainable energy upgrades for all

The Consumer Energy Strategy is our $290 million plan to ensure everyone can benefit from a sustainable energy future.

Our goal is to help households and small businesses across the state access the benefits of energy saving technologies, like household batteries and energy efficient appliances. Whatever your situation, there is support available for you. We’re committed to helping you reduce your electricity bills and make your home or business more comfortable and sustainable.

Our strategy will:

  • keep energy bills as low as we can
  • help achieve net zero emissions
  • make our energy system more reliable
  • ensure everyone can benefit from, and participate in, the energy transition.

Learn more about our strategy

Start your energy saving journey

 


How households and small businesses are already benefiting from the strategy

Setting targets to power people and communities

These targets will help drive uptake in energy saving technologies, home energy efficiency, electrification and more.

We’ll publicly report on our progress towards these targets. This will make us accountable to deliver benefits to households and small businesses.

Key action happening now

Solar targets

We’ve set a target for 1 million households and small businesses to have access to a rooftop solar and battery system by 2035, rising to nearly 1.5 million by 2050. We’ll keep you updated about how we are tracking towards this target.

Incentives and rebates to reduce your power bills

We’re offering incentives and rebates to help you access more affordable, sustainable energy. This reduces the upfront cost of upgrading to energy saving technologies.

These are being rolled out in a phased approach.

Key actions happening now 

Solar for apartment residents

We’ve launched a new program with the Australian Government to help apartment residents reduce their bills with solar.

Learn more

Energy bill debt relief

We’re helping households and small businesses with the cost of their electricity bills in the 2024–25 financial year.

Learn more

Energy rebates

We’re supporting low-income households, families, seniors, veterans and people with certain medical conditions to pay their energy bills.

Battery incentives

We’re offering incentives for purchasing solar batteries and signing up to a virtual power plant.

Learn more

Appliance and equipment upgrades

We’re providing a range of financial incentives for households and small businesses to install energy-efficient equipment and appliances. This includes lighting, air conditioning, water heating, pool pumps, as well as motors, pumps, fans and furnaces.

Upgrades for households

Upgrades for small businesses

Electric vehicle (EV) charging

We’re rolling out public EV charging stations across the state, improving infrastructure for current and future EV drivers.

Learn more

Home energy saver

We’re designing a new $238.9 million Home Energy Saver program. This’ll launch in the second half in 2025 to help lower energy bills and emissions across NSW.

Community energy projects

We’re developing a new program to support community energy projects, ensuring communities participate in the energy transition. 

Practical resources to help you make informed energy decisions

We’re developing clear, engaging resources and tools to help you:

  • make simple changes to improve energy efficiency and cut bills
  • understand the benefit of upgrading to energy saving technologies.

This will help you take action today in your own homes and businesses.

Visit our resources section to learn what’s available right now.

Key actions happening now

Consumer energy support

In 2025 we’re creating a hub of energy resources and tools on our website and delivering outreach to the community. This’ll help households and businesses improve energy efficiency and better access government support.

Boosting consumer rights, protections and reforms

We're implementing policies and plans that deliver certainty and stability for everyone in our energy transition. This will ensure households and small businesses are protected and supported to take up energy saving technologies.

Learn more about the strategy

A family of walking away from their car in a suburban neighbourhood

Check out our high-level overview of the strategy

(PDF, 1.49 MB)

Susan Youssef is the owner of Hungry Neighbours, a Lebanese restaurant in Sydney's Zetland

Learn how we’re powering communities and people across NSW

(PDF, 15.58 MB)


 

Start your energy saving journey

Learn how much you could save with energy efficient upgrades

Energy efficient house illustration

In your house you could save up to…*

Air conditioning unit
$780

with insulation and efficient air conditioning

Electric cooking appliances
$15

a year with electrified cooking

Electric hot water heat pump
$1,670

a year with an electric hot water heat pump

Solar and battery
$1,370

a year with solar and a battery

No gas supply
$285

per year in annual gas supply charges by having an all-electric house

Electric vehicle
$1,100

a year on fuel with an EV

*These savings figures are modelled on a 30-year-old 4-bedroom house in Dubbo. Actual savings will vary depending on your situation.

In your apartment you could save up to...**

Energy efficient apartment
Air conditioning unit
$320

with insulation and efficient air conditioning

EV in apartment
$935

a year on fuel with an EV

No gas connection in apartment
$285

per year in annual gas supply charges by having an all-electric flat

Hot water in apartment
$690

a year with an electric hot water heat pump

Electric cooking in apartment
$10

a year with electrified cooking

**These savings figures are modelled on 2-bedroom apartment in Western Sydney. Actual savings will vary depending on your situation.

Take action today

Illustration of different types of household dwellings

Read our energy saving factsheet for households (PDF, 901 KB)

Illustration of an energy efficient cafe

Read our energy saving factsheet for small business (PDF, 2.42 MB)

More resources to help you reduce your bills today

We know it can feel like there’s a lot of information about energy saving out there. Here’s some simple things you can do in your home today that make a difference to your bills.

Stay up to date

If you would like to register your interest in any of the initiatives under the strategy, please fill in the form below. We will contact you when more information becomes available.