NSW Department of Planning and Environment, Energy, Water and Portfolio Strategy.
General enquiries and complaints
Phone: +61 (0)2 8275 1935
You can also contact us using the feedback tool to the right of each page or by mailing or emailing us at:
Postal address: GPO Box 39, Sydney NSW 2001
Email: energy [at] planning.nsw.gov.au
Complaints are managed in accordance with the Department of Planning and Environment’s Management of Complaints Policy. In order to maintain and improve the quality of the services we provide, we are committed to addressing and resolving complaints promptly. The Department of Planning and Environment takes a people-focused, proactive, and timely approach to managing feedback and complaints.
Phone: +61 (0)2 9274 6128
Email: mediaunit [at] planning.nsw.gov.au
Minister for Resources, Minister for Energy and Utilities
Postal: The Hon. Don Harwin, MLC, 52 Martin Place, Sydney NSW 2000
If you are experiencing power outages, please contact your energy network supplier:
Ausgrid 13 13 68
Endeavour Energy 13 37 18
Essential Energy 13 23 91