General enquiries and complaints
Phone: 13 77 88 (Service NSW)
Postal address: GPO Box 39, Sydney NSW 2001
Email: energy [at] planning.nsw.gov.au
If you have compliments, complaints, or general feedback, use the 'Your Feedback' widget on the right-hand side of the screen. You feedback will be sent to the right team to action. We will acknowledge your feedback within three working days with more details.
Complaints are handled in accordance with the External Service-Related Complaints Policy (PDF 65.0 KB).
Phone: +61 (0)2 9995 5347
Email: media [at] environment.nsw.gov.au
Minister for Energy and Environment
Postal: The Hon. Matt Kean, MP, 52 Martin Place, Sydney NSW 2000
If you are experiencing power outages, please contact your energy network supplier:
Ausgrid 13 13 68
Endeavour Energy 13 37 18
Essential Energy 13 23 91