A NSW Government website

Our strategy to power the people and communities of NSW

Affordable and sustainable energy upgrades for all

The Consumer Energy Strategy is our $290 million plan to ensure everyone can benefit from a sustainable energy future.

Our goal is to help households and small businesses across the state access the benefits of energy saving technology, like household batteries and energy efficient appliances. Whatever your situation, there is support available for you. We’re committed to helping you reduce your electricity bills and make your home or business more comfortable and sustainable.

Our strategy will:

  • keep energy bills as low as we can
  • help achieve net zero emissions
  • make our energy system more reliable
  • ensure everyone can benefit from, and participate in, the energy transition.

Learn more about our strategy

How the strategy will benefit households and small businesses

Setting targets to power people and communities

These targets will help drive uptake in energy saving technologies, home energy efficiency, electrification and more.

We will publicly report on our progress towards these targets. This will make us accountable to deliver benefits to households and small businesses.

Incentives and rebates to reduce your power bills

We’re offering incentives and rebates to help you access more affordable, sustainable energy. This reduces the upfront cost of upgrading to energy saving technologies.

These are being rolled out in a phased approach, including our $238.9 million Home Energy Saver program launching in the second half of 2025.

Practical resources to help you make informed energy decisions

We’re developing clear, engaging resources and tools to help you:

  • make simple changes to improve energy efficiency and cut bills
  • understand the benefit of upgrading to energy saving technologies.

This will help you take action today in your own homes and businesses.

Visit our resources section to learn what’s available right now.

Boosting consumer rights, protections and reforms

We're implementing policies and plans that deliver certainty and stability for everyone in our energy transition. This will ensure households and small businesses are protected and supported to take up energy saving technologies.

Our vision for the future of household and small business energy

 

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Accessible energy saving technologies

Regardless of income status, regional or urban postcode, or whether they own or rent, all households and small businesses have access to energy savings technologies.

 

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More livable spaces

Homes and small businesses are upgraded to be healthier and more comfortable in a net zero emissions world.

 

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Trusted standards

Homes are built to high standards, keeping residents healthy and safe while reducing the need to use heating and cooling.

 

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Electrify households and small businesses

Households and small businesses are equipped with energy saving technologies to keep their electricity bills down.

 

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Reduced cost of electricity

Energy saving technologies are so widespread they reduce the need for more transmission lines and decrease the price of electricity for NSW consumers.

 

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Rewards for generating energy

Households and small businesses that generate and store their own energy receive rewards for helping to keep the lights on. They make energy available during peak times and are flexible with their use.

 

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More efficient and interoperable appliances

Smart appliances can be automated to use energy when it is cheapest for individual households and businesses.

Learn more about the strategy

A family of walking away from their car in a suburban neighbourhood

Check out our high-level overview of the strategy

(PDF, 1.68 MB)

Susan Youssef is the owner of Hungry Neighbours, a Lebanese restaurant in Sydney's Zetland

Learn how we’re powering communities and people across NSW

(PDF, 15.58 MB)

Support for your energy saving journey

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Read our energy saving factsheet for households (PDF, 960 KB)

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Read our energy saving factsheet for small business (PDF, 2.5 MB)

More resources to help you reduce your bills

Stay up to date

If you would like to register your interest in any of the initiatives under the strategy, please fill in the form below. We will contact you when more information becomes available.