The NSW Social Programs for Energy Code (version 8.1) sets out how retailers must assist in delivering the Government's energy assistance measures and how to claim reimbursement from the State Government for paying energy rebates & energy account payment assistance (EAPA) vouchers.
On 8 August 2024, amendments to the NSW Social Programs for Energy Code were published in the New South Wales Government Gazette. This version (v8.1) commences from 8 August 2024 and includes provisions for the delivery of National Energy Bill Relief Payments in NSW for 2024-25.
Note that this version (Clause 53.1.4) requires retailers use their best endeavors to determine small business customer energy usage using version 2.0 of the 'methodology document' which can be accessed here.
Previous Versions
Previous versions of the NSW Social Programs for Energy Code are linked below for reference. Some of these provisions remain in effect.
NSW Social Programs for Energy Code version 8.0
Preceding version 8.1, the NSW Social Programs for Energy Code version 8.0 was published on 31 June 2024. This version was revoked on 8 August 2024. Version 8.0 can be accessed here: NSW Social Programs for Energy Code (v8.0)
NSW Social Programs for Energy Code version 7.1
Parts of the NSW Social Programs for Energy Code version 7.1 for 2023-24 remain in effect with respect to the delivery of National Energy Bill Relief. This version can still be accessed here: NSW Social Programs for Energy Code (v7.1)
Note that this version requires retailers use their best endeavors to determine small business customer energy usage using version 1.0 of the 'methodology document' which can be accessed here.